Privacy Policy
Effective Date: May 24, 2026
Saint Louis Floors LLC d/b/a St Louis Wood Floors (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide through our website, https://www.stlwoodfloors.com. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, submit forms, request services, or communicate with us.
Information We Collect
We may collect personal information including, but not limited to:
- Name
- Phone number
- Email address
- Service address
- Appointment details
- Information submitted through contact forms
- Communication preferences
We may also automatically collect certain technical information through cookies and tracking technologies, including:
- IP address
- Browser type
- Device information
- Website usage behavior
- Referral sources
How We Use Your Information
We use your information to:
- Respond to inquiries
- Provide estimates and flooring services
- Schedule appointments
- Send updates and service-related communications
- Improve our website and customer experience
- Send marketing or promotional communications (when consent is provided)
- Analyze website traffic and advertising performance
SMS Communications
By providing your phone number through our website or forms, you consent to receive text messages from Saint Louis Floors LLC d/b/a St Louis Wood Floors regarding appointments, service updates, estimates, promotions, and related communications. Message frequency may vary. Message and data rates may apply. You may opt out of SMS communications at any time by replying STOP to any message. For assistance, reply HELP or contact us at info@stlwoodfloors.com.
We utilize secure customer relationship management (CRM) platforms solely to manage and deliver these communications on our behalf. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Email Communications
If you provide your email address, we may send you service-related emails, appointment confirmations, updates, or occasional promotional communications. You may unsubscribe from marketing emails at any time using the unsubscribe link included in our emails.
Cookies and Tracking Technologies
Our website may use cookies, Google Analytics, Meta Pixel, and similar tracking technologies to:
- Understand website usage
- Improve website functionality
- Measure marketing effectiveness
- Deliver relevant advertisements
You may disable cookies through your browser settings; however, some portions of the website may not function properly.
Sharing of Information
We do not sell, rent, or trade your personal information. We may share information with trusted third-party service providers that help us operate our business, including:
- Website hosting providers
- CRM and communication platforms
- Advertising and analytics providers
- Scheduling and automation tools
These providers are only permitted to use information as necessary to provide services on our behalf.
Data Security
We implement reasonable administrative, technical, and physical safeguards to help protect your information from unauthorized access, disclosure, or misuse. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.
Children’s Privacy
Our website and services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children.
Your Rights and Choices
You may contact us at any time to:
- Request access to your information
- Update or correct your information
- Request deletion of your information
- Opt out of marketing communications
Contact Information
Saint Louis Floors LLC d/b/a St Louis Wood Floors
St. Louis County, Missouri, USA
Email: info@stlwoodfloors.com
Phone: 314-369-6857
Website: https://www.stlwoodfloors.com
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.